- Help
- Troubleshooting
- Too many attempts and other rate limits
Short answer. A limit message means you, or someone sharing your connection, did the same thing many times in a short window. Nothing is broken and nothing is lost. Wait out the window in the table, then try once more.
Why it happens
Limits sit on anything that could be abused by a script or that costs money to send: sign-in, password resets, texts, and the photo readers. Most are counted per account or per invite link; a few are counted per connection, so a whole clubhouse on one Wi-Fi network can share a limit.
What to do
| Message | Where | Wait |
|---|---|---|
| "Too many attempts. Wait a moment and try again." | Sign in, create account, phone code | A minute or two |
| "Too many reset requests. Wait a little while and try again." | Forgot password: 4 emails per address per hour, 12 per connection per hour | Up to an hour; check spam for the ones already sent |
| "Resend code in Ns" | "Join your game" phone code | 30 seconds between resends |
| "Too many responses — give it a minute and try again." | RSVP page (8 per minute per person, 60 per minute per link) and league registration | A minute |
| "Too many texts sent from this outing recently — try again shortly." | Invite by text from the Round Hub: 20 per outing per hour | Under an hour |
| "That's a lot of cards in a short time — try again in a bit." | Import from GHIN: 12 reads per hour | Under an hour |
| "Photo reading limit reached. You can still enter the card manually." | Course scorecard photo: 10 reads per hour | Under an hour, or type the card in |
| "Too many attempts. Please try again later." | Saving a course scorecard: 20 per hour; also public event registration | Under an hour |
| "You've already sent a few tests. Try again later." | Settings → Notifications test email or text: 3 per channel per hour | Under an hour |
| "Too many submissions — give it a minute and try again." | Public sign-up forms | A minute |
Good to know
- Waiting does not reset the count early; the window has to pass.
- If you hit a sign-in limit because you cannot remember the password, stop guessing and use Forgot password?. One reset email beats ten attempts.
- If you keep hitting "Too many attempts." on a new phone and you are sure you have not been retrying, email support@ringer.golf with the time and the screen you were on.