Reset a forgotten password

Short answer. On the sign-in screen tap Forgot password?, enter your email, and tap Send reset link. Open the email called "Reset your Ringer password", tap the link, and set a new password. You are signed in as soon as you save it.

Steps

1. Go to the sign-in screen and tap Forgot password?. The page reads "Reset your password" / "We'll email you a link to get back in."
2. Enter the email on your account and tap Send reset link.
3. You will see "We sent a password-reset link to" your address, with "Tap it to set a new password — you'll be signed in automatically."
4. Open the email "Reset your Ringer password" and tap the link. Do it on the phone or computer you want to use Ringer on.
5. On "Choose a new password", enter the new password twice. At least 8 characters. Show passwords lets you check your typing.
6. Tap Set new password. Ringer signs you in and opens Today.

How it works

• Ringer shows the same "we sent a link" screen whether or not the address has an account, so nobody can use the form to check who is a member. If nothing arrives, the address may not be the one on your account.
• You can request up to 4 reset emails per address per hour.
• Already signed in and just want a new password? Go to Profile → Settings → Security, enter a New password (minimum 8 characters) and tap Update password. You will see "Password updated".
• If you created your account with Continue with Apple, there is no Ringer password to reset. Keep using Apple.
• A phone-code account has no password either. Use Have an invite? Continue with phone on the sign-in screen.

If it doesn't work

• "Enter your email." The email field is empty.
• "Too many reset requests. Wait a little while and try again." You have asked for more than 4 in an hour for this address, or more than 12 from this connection. Check your inbox and spam for the ones already sent.
• "We couldn't send that email. Try again in a moment." The email did not go out. Try again shortly.
• "Password must be at least 8 characters." Choose a longer one.
• "Those passwords don't match." Retype both fields, or turn on Show passwords.
• "This reset link has expired. Request a new one from the sign-in screen." Links are time-limited. Start again from Forgot password?
• The link opened the ordinary sign-in screen instead of the new-password page. The link has expired or was already used. Request a fresh one.
• Nothing arrives at all. Check spam, confirm you are using the email on the account, and try again. Still stuck? Email support@ringer.golf from that address.