- Help
- Notifications
- Every notification Ringer sends and what triggers it
Short answer. Ringer sends notifications by email, by text, and by push on the iPhone app. Each one is set off by a specific action or by the daily reminder run. Nothing goes out just because you are in a crew. Text and push delivery depend on your carrier and your phone's permission, so treat them as a convenience rather than a guarantee; email is the lasting record.
How it works
Every email comes from "Ringer" at hello@ringer.golf. Each notification belongs to one of four kinds, and you can turn a kind or a channel off in Profile → Settings → Notifications. See Notification preferences and the iPhone permission.
| Notification | Channel | What triggers it | How to turn it off |
|---|---|---|---|
| Game invitation | Email, text | A host invites you by email or text from a game's Invite sheet. Text reads "[host] invited you to [event] on Ringer. RSVP: [link]" | The Invites kind, or the channel |
| RSVP confirmation | You RSVP while signed in. Subject "You're in — [event]", "Maybe — [event]" or "Not this time — [event]" | The RSVP confirmations kind, or Email | |
| RSVP nudge | Email, text | You are still invited and have not answered, and the game is 2 days away. Subject "Are you in for [event]?" | The Round reminders kind, or the channel |
| Playing tomorrow | Email, text | You are in and the game is tomorrow. Subject "You're playing tomorrow — [event]" | The Round reminders kind, or the channel |
| Today's round | Email, text | You are in and the game is today. Subject "Today's round — [event]" | The Round reminders kind, or the channel |
| Crew RSVP text | Text | A host sends the game announcement by text; replies of IN, OUT or MAYBE update the roster and the rest of the crew hears the count | Round reminders plus Text messages |
| Scorekeeper link | Email, text | An organizer shares a group's scorecard with a guest scorekeeper. Subject "You're keeping the card — [event] (Group N)" | The Email or Text channel |
| League scoring link | Email, text | A commissioner sends a week's scoring link | The Email or Text channel |
| League reminders | Email, text | RSVP, day-before and day-of reminders for a league round, if automated league reminders are on for your league and you have consented to league texts | The Round reminders kind, or the channel |
| League round call, round payment | Email, text | A commissioner sends a round call or a payment note | The Email or Text channel |
| League sign-up alert | Email, push | A player signs up for a week; goes to the commissioner. Push reads "[golfer] is in" | The Email or Push channel |
| Organizer broadcast | Push, with text fallback | An organizer sends a message to the roster. Title is the game name, body is the message | The Push or Text channel |
| Password reset | You request a reset. Subject "Reset your Ringer password" | Always sent | |
| Test email, test text, test notification | Email, text, push | You tap a Send test button in Settings | Always sent |
| STOP, START, HELP replies | Text | You text one of those keywords | Always sent |
The daily reminder run
Round reminders go out once a day at 12:00 UTC, about 8 AM Eastern. Each run looks at the calendar:
- 2 days out. Anyone still marked invited gets the RSVP nudge.
- 1 day out. Anyone marked in gets "You're playing tomorrow".
- Day of. Anyone marked in gets "Today's round".
Each person gets each reminder once per channel. A game created the morning of the round will not get a day-before reminder, because that run has already passed. Whether reminders are running at all is set by the deployment, so a quiet inbox is not by itself a sign something is wrong.
Good to know
- Push is iPhone-app only. The website and the home-screen version do not send push notifications, and there is no Android app. Text is the fallback when push is unavailable.
- Texts need consent and carrier approval. See Text messages: consent, STOP, HELP, and RSVP by text.
- Guests get reminders too, since they have no preferences to turn them off, but STOP always applies.
- Crews do not send invitations. Joining a crew is by link, and no email goes out when you are added to one.
- Every email carries Privacy and Terms links in its footer.