- Help
- Getting started
- What onboarding asks for and how to resume it
Short answer. Depending on the current setup, your first visit may open a short, full-screen setup: a welcome, one screen for your handicap, and a ready screen. It takes a minute. If you leave partway, Ringer brings you back to the next unfinished step, never to the start.
Steps
- Welcome. "Welcome to Ringer" with your first name. Tap Get started. If Ringer already has a player profile for you (from a league registration, or a handicap a host entered), you see "Your golf is already here." instead. Tap Use my profile to keep it, or Update my handicap. If the details are not yours, contact your league Commissioner before continuing.
- Bring your handicap. Choose one:
- Import GHIN screenshot (marked Fastest). In the GHIN app, tap More in the bottom-right, then My Card, and screenshot the whole card. Choose that image and Ringer reads it: "Reading your card…" then "This you?" with your name, Handicap Index, a masked GHIN number and club. Tap That's me.
- Enter an index number. Type your current Handicap Index, such as
7.5,12.0or+1.2. You can connect GHIN later. - I don't have a handicap. Tap Continue. You can still play, score and join games; you will score gross by default, and you can add a handicap any time from your profile.
- Ready. "Your golf profile is ready." Tap Enter Ringer (or Open my league if you registered for a league). You can also tap Enable round reminders here to allow notifications; it is optional.
How it works
- Progress is saved step by step. Close the app in the middle and the next visit opens on the step you had not finished.
- Setup never gets in the way of a round. A scoring or scorekeeper link opens straight to the scorecard even if setup is unfinished.
- Everything you enter here can be changed later in Profile → Settings.
- Signed in with the wrong account? Tap "Already registered with another email?" then Sign in with that email. It signs you out so you can start again.
If it doesn't work
- "Add what's missing." Ringer read your GHIN card but not every detail. Fill in the blanks and tap Confirm details, or Try another screenshot.
- "We couldn't find your profile." The image was not a readable GHIN card. Tap Choose another screenshot or Enter handicap manually.
- "Enter a Handicap Index such as 7.5 or +1.2." / "Enter a valid Handicap Index (or leave it blank)." Use one decimal place at most, within +10 to 54.
- "Confirm your player details before continuing." The handicap step is not finished. Pick one of the three options.
- "Notifications aren't enabled. You can turn them on later in Settings." You declined the permission. Nothing is blocked.
- "Couldn't finish setup. Please try again." / "Couldn't save that. Please try again." / "Couldn't load your player profile. Please try again." A momentary error. Try the step again.
- "Your handicap was saved, but your profile needs another try to sync." Your index is safe. Tap through again.
- "Let's reconnect your profile." Tap Try again. If it keeps happening, use the email you registered with, or ask your Commissioner to check for duplicate player records.